福禄克网络公司的服务中心专门针对我们的客户提供最佳的服务。 为了保持福禄克网络公司产品的最佳性能，福禄克网络公司服务中心配备了所有必要的设备、标准、程序和员工。 只有福禄克网络公司可以使用我们的专有软件和工艺，为您的产品提供校准服务并重置工具的校准日期。 借助公司严格控制的审计计划，确保细致、持续地监控是否采用了正确的测量标准。

ISO-9001: Traceable Calibration

'Calibration' means that the test results from a measuring device (or source) of unknown accuracy, are compared with a device whose accuracy is known. This device is universally accepted as a 'reference' and traceable to international standards. Calibration records any deviation from this standard and corrects it when necessary. Each instrument has a specific calibration procedure which indicates exactly how and what must be checked.

定期校准会让您受益匪浅

测量设备用于检查和测量您的生产流程，因此堪称您公司的“心跳”。 它们控制您的产品质量，并最终决定您公司的成功和盈利水平。 使用合规校准设备定期检查您的“心跳”是非常重要的。 它可以确保您的质量始终能够达到客户的预期水平，因为这是 ISO 9001 认证的核心环节。 年度校准可保证您的设备达到规范要求的性能。 设备校准遵守在我们维护和服务手册中详述的程序。 经过维修的设备在送回客户时附有校准证书，证明已达到国际标准，并且在设备（DSP、DTX 和 OptiFiber）中重新设置了内部校准日期。 此外，我们还提供包含校准日期的校准标签，以及旨在保证校准完整性的封铅。

年度校准服务包括在您的金牌支持计划会员资格中 - 作为金牌支持会员作为会员，您可以享受年度校准和工厂翻新服务。

How to Schedule a Calibration

Gold Support Members - As a Gold Support member your unit will go to the front of the line for calibration or performance verification, you can simply call your local Technical assistance group (use your local Gold Hotline number), who will arrange for our Service Center to issue an RMA.  Ship your unit to our Service Center, where it will be calibrated/performance verified using the full battery of proprietary Fluke Networks test procedures, adjusted/repaired as necessary with genuine repairs parts, software and firmware updates applied, and all accessories tested and replaced if defective.

Non-Gold Members - A Return Material Authorization (RMA) number is required for every instrument sent to Fluke for any type of service. The RMA number allows you to track your instrument and check the status more easily. To obtain your RMA number, contact us at 1-888-993-5853 or use the Online Service RMA request form. Any instrument sent to a Fluke service center without an RMA number will be returned to the customer.

Please be ready to provide the following information.

• Method of payment - Fluke accepts American Express, MasterCard, & Visa or valid purchase order number as a method of payment.
• Shipping address
• Billing address
• Tax status - Taxable or tax exempt
• Model & serial number of the instrument
• Type of service you're requesting

校准定价

Calibration pricing is a Flat Rate cost and covers all labor and equipment to perform one calibration required to meet the published factory specifications. The calibration is provided by Fluke, an ISO-9001 registered company, using standards and instruments traceable to national standards. This includes at a minimum, a Certificate of Calibration, a calibration label with the date of calibration and next calibration date. A tamper-proof calibration seal is also affixed to the instrument.

Shipping

Please ensure that your unit is packed securely in your shipping container and marked with the RMA (Return Material Authorization) number that you received when setting up your Calibration order.   Your unit will be shipped back to you via UPS ground, unless otherwise requested.

详细了解您常用的福禄克网络公司产品的金牌支持计划。 如需了解按统一价格收费的校准服务的详细信息，请致电我们（电话 888-993-5853）或访问在线服务 RMA 申请表 。

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Calibration product offerings:

Performance test: After a repair a performance test is carried out to validate that the instrument is fully functional. No cal certificate or associated material is provided.

Traceable calibration: The instrument is calibrated to manufacturer's specifications using test equipment traceable to National Institute of Standards and Technology (NIST) or other recognized standards or standards laboratories. It is returned with a Certificate of Calibration, Cal sticker, and seals. This calibration meets the requirements of ISO-9001.