Fluke Premium Care – 金牌服务
Find out if your Fluke Networks product is eligible for Premium Care – Gold service: Go to its product page. Click on the Models & Accessories tab. Find the model on the list and click — Fluke Premium Care appears in the description for eligible products
Expert Support for Your Tester
Fluke Premium Care Gold is our comprehensive support and maintenance program for Fluke Networks products and accessories. It helps you reduce unplanned expenses and minimize downtime caused by damaged test equipment, accessories, or tools requiring calibration or repair. Members enjoy the following privileges (please see Terms and Conditions for details):
校准时提供借用设备
One calibration per year at no charge at one of thirteen worldwide Authorized Fluke Service Centers.
- Precise calibration to factory specifications (with traceable calibration certificate)
- Repair as needed with genuine Fluke parts
- Updates to current Fluke software and firmware
Get a loaner unit to use while yours is serviced by scheduling your calibration in advance (six weeks recommended). If you don’t need a loaner or cannot schedule your calibration in advance, we can send you a shipping label so you can send your unit to be serviced with first-on-bench priority, keeping turnaround time to a minimum.
维修时提供借用设备
Unlimited, no-hassle, no-charge repair services, including labor, parts, and shipping with first-on-bench priority. We provide a loaner or replacement unit during repair to minimize your downtime.
Accessories Included
No-cost replacement of damaged or defective parts and accessories that shipped with your unit.
24x7 技术支持
Priority members-only access to our world-class Technical Assistance Centers (TAC). Our global centers are staffed by highly trained technical experts 24 hours a day, 7 days a week (except Fluke holidays), to answer complex troubleshooting questions.
专门为会员提供的促销活动
Exclusive, members-only programs, including special promotions, special prices on reconditioned equipment, and other incredible values.
Fleet 金牌计划
A special program reserved for customers and partners with a large volume of copper or fiber products, and who have displayed a commitment to maintaining their Fluke Networks equipment at the highest industry standards. Ask your Gold Support specialist about eligibility for Fleet Gold.
